What the M

Do you ever wonder who is behind the scenes collecting and processing all those monthly mortgage payments throughout the entire country? In the world of residential mortgages, the mortgage servicing industry is a critical but not always visible player in the lending and home ownership process. Unveiling how mortgage servicers manage the residential homeownership industry is the concept behind “What the M,” a new podcast that discusses the complex issues facing default services and the path forward for the mortgage industry and homeowners alike. The industry is comprised of more than 160 mortgage servicers representing more than 80% of the outstanding principal balances on mortgages in the U.S. Without the involvement of these vital mortgage servicers, obtaining and maintaining a home mortgage as we know it would not exist.“‘What the M’ features industry movers and shakers discussing the challenges faced by mortgage servicers, law firms and the American homeowner,” said Stephen Hladik, one of the co-hosts for the podcast and chair of the Advisory Council of the Legal League 100. “We will discuss trends in the economy, regulatory oversight, changes in the law, changes in technology and a myriad of other factors affecting the industry.”Hladik and co-host Kent McPhail are experienced attorneys with multistate practices in the default servicing industry. Both have decades of experience representing secured creditors; however, each host brings his own unique perspective to the podcast. McPhail hails from the Deep South (think boiled peanuts and shrimp & grits), while Hladik hails from the Northeast (think cheesesteaks and scrapple). “With this Yin and Yang, we hope to bring an entertaining and informative approach to the industry and those who make it hum,” McPhail said.Episodes of “What the M” begin airing mid-September and can be found wherever you listen to podcasts.

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What the M

Episode 28 - Erik Qualman

January 19, 2024 • Kent D. McPhail and Stephen M. Hladik • Season 2 • Episode 28

“Father Time is undefeated.” – Erik Qualman

It’s that time again… for a new episode of What the M! This week, Kent and Steve are excited to bring you an interview with internationally renowned author and speaker Erik Qualman. Erik stopped by “What the M” to discuss his latest book, The Focus Project, and how it can help leaders, lawyers, and anyone else who struggles with prioritizing their to-do list!

Erik has written numerous other books including Socialnomics, Digital Leader, and What Happens in Vegas Stays on Youtube. His Socialnomics work has been featured on 60 Minutes and has been used by the National Guard and NASA. He is a former sitting professor at Harvard & MIT’s edX labs, and is currently a professor of Digital Leadership at Northwestern University.

In addition to being an author, Erik is a highly-sought after keynote speaker. He has been called “The Digital Dale Carnegie” and “The Tony Robbins of Tech.” Erik has spoken in 55 countries, reaching over 50 million people worldwide.

Erik has a BA in marketing from Michigan State University and an MBA from the McCombs School of Business at the University of Texas. He received an honorary doctorate for his accomplishments in the field of digital leadership from Lake Superior State University.

Erik has been voted the World’s 2nd Most Likeable Author- behind only Harry Potter author J. K. Rowling. Even more important, Erik says, is trying to live up to the title of “World’s Best Dad” that his daughters scrawled on his coffee mug.

Welcome to What the M, Erik!

People on this episode

Kent D. McPhail

Co-host

Stephen M. Hladik

Co-host